Pricing
Priced like software, not like a capital project.
One monthly price covers the platform, the viewer, the updates and the backups. Storage grows with you instead of triggering a new purchase, and leaving costs nothing.
- No setup fee
- No minimum term
- Cancel or change monthly
- No charge to export your data
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Lite
For a single reader, second opinions and teaching. No integration, nothing to set up.
On request
- Browser viewer, nothing installed
- Upload studies by hand
- Share by guest link
- Help centre
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Basic
For a small practice that wants images in the patient record instead of in a second program.
On request
- Everything in Lite
- Connect your own modalities
- Automatic reception from devices
- Open a study from your practice software
- Most chosen
Advanced
For teams that receive from outside. This is where the study inbox and the matching live.
On request
- Everything in Basic
- Study inbox with patient matching
- Internal and external imaging orders
- Connect external tools and AI
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Enterprise
For groups, hospitals and imaging centres with their own requirements and an SLA.
On request
- Everything in Advanced
- Multi-site and custom roles
- Custom integrations and API volume
- Support package with an SLA
International pricing is being finalised. Tell us your volume and you get a figure the same week.
Compare
What each plan includes
Everything the four plans do and do not cover, in one table.
| Feature | Lite | Basic | Advanced | Enterprise |
|---|---|---|---|---|
| Storing and managing | ||||
| Storage included Extra storage is billed per block, in every plan | Entry tier | Scales | Scales | Negotiated |
| Vendor-neutral DICOM archive | Included | Included | Included | Included |
| Export your archive as DICOM | Included | Included | Included | Included |
| Roles and permissions | Not included | Included | Included | Custom |
| Multiple sites | Not included | Not included | Included | Included |
| Getting images in | ||||
| Upload studies by hand | Included | Included | Included | Included |
| Automatic reception from your devices | Not included | Included | Included | Included |
| Connector for the practice network One is included; more are available as an add-on | Not included | Included | Included | Included |
| Receive from hospitals and imaging centres | Not included | Included | Included | Included |
| Upload form for referrers | Not included | Not included | Included | Included |
| Reading and sharing | ||||
| Zero-footprint browser viewer | Included | Included | Included | Included |
| Mobile apps with a built-in viewer | Included | Included | Included | Included |
| Share by time-limited guest link | Included | Included | Included | Included |
| Case thread with colleagues | Not included | Included | Included | Included |
| Advanced viewer | Not included | Add-on | Add-on | Add-on |
| Bring your own viewer | Not included | Not included | Included | Included |
| Workflow and matching | ||||
| Study inbox Incoming studies collected in one place | Not included | Included | Included | Included |
| Patient matching The proposed patient with a confidence figure | Not included | Not included | Included | Included |
| Internal imaging orders | Not included | Included | Included | Included |
| External imaging orders | Not included | Not included | Included | Included |
| Flags and filters | Not included | Included | Included | Included |
| Integration | ||||
| Open a study from your practice software | Not included | Included | Included | Included |
| REST API | Not included | Not included | Included | Included |
| Connect external tools and AI | Not included | Not included | Included | Included |
| Custom integrations | Not included | Not included | Not included | Included |
| Security and support | ||||
| Encrypted in transit and at rest | Included | Included | Included | Included |
| Data held in Switzerland | Included | Included | Included | Included |
| Access log | Not included | Included | Included | Included |
| Help centre | Included | Included | Included | Included |
| Support package with an SLA Response times and an hour quota, bought once | Add-on | Add-on | Add-on | Included |
Add-ons
Bolt on what you need, when you need it
Each one can be switched on independently. None of them requires a plan change.
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Extra storage
Billed per block, on top of whatever your plan includes. No new contract and no renegotiation.
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Additional connectors
One connector comes with the plan. A second site or a second network gets its own.
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Advanced viewer
Beyond the standard reading tools, for teams that need the heavier toolset every day.
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On-premise archive
A local copy alongside the cloud, where a regulator or a policy requires one.
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Archive migration
We bring your existing studies across. Quoted up front against your volume, never by the hour.
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Support package
Guaranteed response times and an hour quota. Bought once, valid across everything you run with us.
In every plan
The things that are never a line item
Some of what a classic PACS contract bills separately is simply part of the price here.
- Updates, continuously, with no maintenance window to schedule
- Backups and redundancy
- The browser viewer, on every device
- Encryption in transit and at rest
- Exporting your own archive as DICOM
- Cancelling — monthly, without a fee
Questions
Pricing, in plain terms
The questions that come up before a quote does.
Why are the amounts not shown yet?
Because international pricing is still being set, and a placeholder figure on a pricing page is worse than none: it gets quoted back at you for years. Tell us your volume and sites and you get a real figure in the same week.
How is it billed?
Monthly. Enterprise customers can be billed yearly on request.
Can I cancel or change plan?
Yes, monthly, in either direction. There is no minimum term and no fee for leaving.
What happens when I run out of storage?
We get in touch before it becomes a problem. You either free some up or add a storage block; nothing is deleted and nothing stops working without a conversation first.
Is there a setup fee?
No. Connecting your devices is part of getting started. Migrating an existing archive is optional and quoted separately, up front, against your volume.
Can I book add-ons without upgrading?
Yes. Every add-on can be switched on by itself. You do not have to move up a plan to get one thing.
What does it cost to leave?
Nothing. Your archive is standard DICOM and you can export it at any time, on any plan. A vendor-neutral archive that charges you to leave is not vendor neutral.
Next step
Get a figure for your own volume.
Tell us how many studies arrive, from how many sources, and across how many sites. You get a plan and a price, not a discovery call.
- A figure within the week
- No obligation
- No sales script